The gambling regulators enforce the gambling legislation in the industry in conjunction with a number of other law enforcement agencies namely the US Police and the National Prosecution Authority. The role that regulators play is to serve as an intelligence/information gathering hub, complainant and expert in the field of gambling and the gambling legislation. This necessitates collaboration with the respective law enforcement agencies to ensure compliance to legislation. The GRB is part of national law enforcement task team that ensures compliance to legislation.
The interconnectedness of work flow, processes, skills and systems needs focused attention on the GRB to attain its objectives. The outlined outcomes enjoin the GRB to pay attention to both soft and hard skills.
Develop and maintain efficient business processes;
Develop a Master Systems Plan aligned to the Strategic Plan
Build a reliable and uninterrupted Information Communications Technology Infrastructure
Optimize organizational capability – processes, systems, skills & competencies, knowledge and working environment
Identify critical support and expertise within the Board members to support the strategic objectives of the organisation;
Develop an integrated internal and external Communications Framework, content and delivery system to effectively meet the needs of all stakeholders.
To profile the GRB as the first port of call for national gambling information and statistics.